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Privacy Policy

This Privacy Policy describes how www.digitallab.co.nz (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit the Site.

Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at hello@digitallab.co.nz.

Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your request. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device Information
Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Personal Information collected: name, email address, and phone number.

Customer Support Information
Purpose of collection: to provide customer support.
Source of collection: collected from you
Who we share your data with: your information will remain internal with our team in most cases, occasionally we may use third party software or contractors to carry out functionality or tasks, in this case your information may be shared with them.
How long we retain your data: Until you request deletion, or periodically.
What rights you have over your data: If you have filled out a contact form, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

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